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Bank Sohar S.A.O.G
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Call Center

Your phone is now your bank!

Do you want to know more about bank sohar's products? Do you have queries related to your bank sohar related account or services? our Phone Banking Executives are more than willing to serve and assist you 7 days a week from 08:00 am to 01:00 am.

Services are available in both Languages Arabic and English, so what are you waiting for, call us on +968 24730000 & as Corporate customers, call us on +968 24761761.

Enquiries

  • Bank Sohar Saving Scheme, credit cards schemes and Loans.
  • Account Balance: You can get your savings, current and your fixed deposit account balance. Transaction details of your account can be provided also.
  • Loan Related Queries: Get details of the outstanding loan amount, enquire about your loan account, request for information on interest rate applicable on your account and monthly repayment.
  • Latest Interest/ Exchange Rates: Get the latest interest rates on deposits and Foreign Exchange rates.
  • Credit/ Pre-Paid Credit Cards: Get the details of your outstanding, available and due amount and details of transactions and purchases.
  • Service Information: Information on our services like Branch working hours, Branch & ATM locations

Requests

  • Reporting Lost/ Stolen Card: If stolen/ lost your Visa Electron/ Pre-Paid/ Credit Card; call us to block your card immediately.
  • Cards Activation: You can activate your Credit, Pre-Paid and I Excel Internet Cards
  • Activation of Internet usage for pre-paid/ credit cards: You can activate your pre-paid/ credit cards to use it over the Internet.
  • Visa Debit Card PIN number: You can reset your Visa debit card PIN number if exceeded number of tries and you can apply for your Visa debit card PIN number if you have forgotten it.
  • Visa credit Card PIN number: You can request to rest your Visa credit card PIN number if you have forgotten it.
  • Change alert language: You can request to change your prefer language for Alert SMS.
  • Increasing/ Decreasing the POS Limits: you can increase/ decrease the POS limits of your debit card during banking business hours.
  • Enabling/ Disabling SMS & Internet Banking Services:You can Enable or Disable your SMS & Internet Banking services
  • Verify by Visa: you can unblock/ reset your password of Verify by Visa which is an additional security of Visa Card’s ‘Secure Code’, when you shop online with Bank Sohar Credit/ I Excel/ Pre-Paid Cards
  • Increasing/ Decreasing the POS Limits: you can increase/ decrease the POS limits of your debit card during banking business hours.
  • Report un authorized transactions

Other services

  • Complaints and Suggestions: Bank Sohar welcomes your feedback and opinions on our services. You can always reach the Call Center to voice your opinion. Service is available to all bank Sohar customers and non-customer’s as well.

Eligibility

Call Centre Service is available to all Bank Sohar customers and non customer as well. Literate individuals, proprietorship, partnership and corporate customers

Report Suspicious Emails

To report any suspicious emails call us or mail to customerservice@banksohar.net